Returns & Refunds Policy
Every fine-art print purchased from Tim Fleming Photography is custom-made to order. Each photograph is produced specifically for you using professional printing materials and processes.
Because all prints are made to order, all sales are final except for items that arrive damaged or defective.
Damaged or Defective Prints
We take great care to ensure that your artwork arrives in excellent condition. If your print arrives damaged during shipping or has a manufacturing defect, please contact us within 7 days of delivery.
Please include your order number, a description of the problem, and photographs showing the damage or defect.
For eligible claims, we will arrange a replacement or refund at no additional cost to you.
Returns and Exchanges
Because each print is custom-produced, we do not accept returns or exchanges for changes of mind, incorrect size selections, or personal preferences.
Only damaged or defective prints are eligible for a replacement or refund. Please contact us before returning any item. In most cases, a physical return will not be necessary.
Color and Appearance
We make every effort to represent our photographs accurately. However, slight variations in color and brightness may occur due to differences in monitor settings and printing materials. These normal variations are not considered defects.
Contact tim
For questions about your order or to report a damaged print, please use the contact form at:
This policy does not limit any rights provided by applicable consumer protection laws.